Documentation

Setting Up Your Account

Register at thegalleryviewer.com — you can sign up with email/password or via Google or Facebook. Once your email is verified your dashboard is ready to use.

Creating Your First Gallery

• Go to Galleries in your dashboard
• Click "Create New Gallery"
• Add a title, description, and cover photo
• Upload your photos (drag-and-drop, single, or bulk select)
• Set privacy — Public, Private, or Shared
• Publish your gallery

Creating Your First Event

• Go to Events in your dashboard
• Click "Create New Event"
• Fill in the event name, date, location, and cover image
• Attach one or more galleries to the event
• Send invitations to attendees

Gallery Privacy Options

• Public — anyone can find and view your gallery
• Private — only you can view the gallery
• Shared — only people with the direct link can view
• Invitation Only — only explicitly invited guests can view

Uploading Photos

• Single upload — select one photo at a time
• Bulk upload — select up to 20 files at once
• Drag and drop — drop files directly onto the upload area
• Supported formats: JPEG, PNG, WebP
• Free plan photos are watermarked; Personal plan and above removes watermarks

Organising Photos

• Reorder photos by dragging them in the gallery editor
• Add captions and descriptions per photo
• Set a featured/cover photo for the gallery
• Delete unwanted photos individually or in bulk
• High-resolution downloads available on Plus plan and above

Supported Event Types

• Weddings — perfect for wedding photography and guest photos
• Birthdays — celebrate special occasions
• Corporate Events — business meetings and company gatherings
• Parties — social gatherings and celebrations
• Conferences — professional events and seminars
• Other — any custom event type

Event Fields

• Event Name — a clear, descriptive title
• Description — details about what the event is
• Date and Time — when the event takes place
• Location — where it happens (venue name or address)
• Cover Image — a representative banner or photo
• Visibility — Public or Private

Managing Event Galleries

• Create separate galleries for different parts of the event
• Attach existing galleries or create new ones from the event page
• Each event counts against your plan's event limit
• Free plan: 1 event. Personal: 2. Plus: 5. Creator: 15. Pro: unlimited

Types of Invitations

• Event Invitations — personalised email invites for a specific event
• Gallery Share Links — shareable link granting access to a private gallery
• Bulk Invitations — send to multiple recipients at once from a guest list

Share Link Permissions

• View-only access — guests can view but not download
• Download access — guests can download full-resolution photos (Plus+)
• Comment access — guests can leave comments on photos
• Expiry dates — set a time limit on any shared link
• Revoke at any time — invalidates the link immediately

Invitation Builder

• Available on all plans — drag-and-drop template editor
• Personalised messaging and event details included automatically
• RSVP tracking — see who has viewed and responded
• Invitation analytics on Creator and Pro plans

What the AI Assistant Can Do

The AI assistant is available in your editor dashboard on Plus, Creator, and Pro plans. It answers questions about your own events, galleries, photos, shares, and engagement — with deep links back to the relevant dashboard pages.

Example Questions to Ask

• "How many photos did I upload last month?"
• "Which of my galleries has the most views?"
• "Show me my invitation stats for the wedding event"
• "How much storage am I using?"
• "Which photos have the most likes?"

AI Usage Limits by Plan

• Free / Personal — AI assistant not available
• Plus — 15 messages per day, 20 AI image descriptions per day
• Creator — 40 messages per day, 75 AI image descriptions per day
• Pro — 150 messages per day, 150 AI image descriptions per day

Account Security

• Change your password from Settings → Account at any time
• Social login via Google or Facebook (optional)
• All sessions use secure bearer tokens — no cookies stored on disk
• Session ends automatically when you close your browser tab

Photo & Gallery Privacy

Photos are stored securely on Wasabi S3-compatible cloud storage. Signed URLs expire after a short window — even if someone copies a direct photo URL, it will stop working. Public galleries are accessible to anyone with the link. Private galleries require an explicit invitation. We never sell or share your photos.

Data Retention & Deletion

• Your data is retained for as long as your account is active
• Self-service account deletion from Settings → Account → Danger zone
• Active data (events, galleries, photos, invitations) removed within 30 days
• Share/access tokens are invalidated immediately on deletion
• Billing records may be retained beyond 30 days as required by law

Available Plans

• Free — TT$0/mo · 1 GB storage · 1 event · photos watermarked
• Personal — TT$25/mo · 10 GB storage · 2 events · no watermarks
• Plus — TT$60/mo · 50 GB storage · 5 events · high-res downloads · AI assistant
• Creator — TT$120/mo · 150 GB storage · 15 events · analytics export · AI (40 msg/day)
• Pro — TT$250/mo · 500 GB storage · unlimited events · full AI (150 msg/day)

Payment

• Payments processed via WiPay (Caribbean payment gateway)
• Pricing shown in Trinidad & Tobago dollars (TTD); USD equivalent shown at checkout
• Annual billing saves 20% vs monthly billing
• Subscriptions renew automatically — cancel anytime from your dashboard

Billing & Cancellation

• Upgrade or downgrade your plan at any time from Billing in your dashboard
• Cancel anytime — your plan stays active until the end of the billing period
• Downgrading to Free does not delete your content — it just applies Free limits going forward

Profile Settings

• Update your name, email, username, and contact information
• Upload a profile picture and banner image
• Add a bio and links to your social profiles
• Control who can see your public profile page

Notification Preferences

• Email notifications — choose which emails you receive
• In-app notifications for new comments, likes, and invitations
• Browser push notifications (optional — enable in Settings)
• Storage usage warnings when approaching your plan limit

Account Deletion

• Go to Settings → Account → Danger zone
• Read the "what happens" summary, tick the acknowledgement checkbox
• Type DELETE to confirm and submit
• All active data is removed within 30 days; share links invalidated immediately

Photos Not Uploading

• Check your internet connection is stable
• Ensure the file is JPEG, PNG, or WebP format
• Free plan: max 100 MB per file. Personal: 200 MB. Plus+: 500 MB
• Clear your browser cache and cookies, then retry
• Try a different browser (Chrome or Safari recommended)

Can't Access a Shared Gallery

• Check you are using the correct and complete share link
• Verify the link has not passed its expiry date
• Confirm the gallery is still published and active
• Contact the gallery owner to resend or refresh the link

Login Issues

• Double-check your email address and password
• Use "Forgot Password" to reset via email
• If you signed up with Google or Facebook, use that button — not email/password
• Clear browser data or disable extensions temporarily
• Contact support if you no longer have access to your email